Introduction Primary healthcare (PHC) serves as the cornerstone for the attainment of universal health coverage (UHC). Efforts to promote UHC should focus on the expansion of access and on healthcare quality. However, robust quality evidence has remained scarce in China. Common quality assessment methods such as chart abstraction, patient rating and clinical vignette use indirect information that may not represent real practice. This study will send standardised patients (SP or healthy person trained to consistently simulate the medical history, physical symptoms and emotional characteristics of a real patient) unannounced to PHC providers to collect quality information and represent real practice.
Methods and analysis 1981 SP-clinician visits will be made to a random sample of PHC providers across seven provinces in China. SP cases will be developed for 10 tracer conditions in PHC. Each case will include a standard script for the SP to use and a quality checklist that the SP will complete after the clinical visit to indicate diagnostic and treatment activities performed by the clinician. Patient-centredness will be assessed according to the Patient Perception of Patient-Centeredness Rating Scale by the SP. SP cases and the checklist will be developed through a standard protocol and assessed for content, face and criterion validity, and test-retest and inter-rater reliability before its full use. Various descriptive analyses will be performed for the survey results, such as a tabulation of quality scores across geographies and provider types.
Ethics and dissemination This study has been reviewed and approved by the Institutional Review Board of the School of Public Health of Sun Yat-sen University (#SYSU 2017-011). Results will be actively disseminated through print and social media, and SP tools will be made available for other researchers.
BMJ OPEN
卷号:9|期号:2
ISSN:2044-6055|收录类别:SCIE
DOI
10.1136/bmjopen-2018-023997
出版日期
2019-07-09
资助信息
China Medical Board CMB GNL 16-260; National Natural Science Foundation of China (NSFC)81773446
81402690
相关链接
https://bmjopen.bmj.com/content/9/2/e023997
语种
英语
国家
中国
学科领域
循证医学
WOS学科分类
Medicine, General & Internal
被引频次(WOS)
14
来源机构
Lanzhou Univ, Evidence Based Med Ctr, Sch Basic Med Sci, Lanzhou, Gansu, Peoples R China; Lanzhou Univ, Sch Publ Hlth, Dept Social Med & Hlth Management, Lanzhou, Gansu, Peoples R China