兰州大学循证社会科学交叉创新实验室 Innovation Laboratory of Evidence-based Social Sciences,Lanzhou University

Teaching and assessing communication skills in the postgraduate medical setting: A systematic scoping review

2021-09-09

BACKGROUND: Poor communication skills can potentially compromise patient care. However, as communication skills training (CST) programs are not seen as a priority to many clinical departments, there is a discernible absence of a standardised, recommended framework for these programs to be built upon. This systematic scoping review (SSR) aims to gather prevailing data on existing CSTs to identify key factors in teaching and assessing communication skills in the postgraduate medical setting. METHODS: Independent searches across seven bibliographic databases (PubMed, PsycINFO, EMBASE, ERIC, CINAHL, Scopus and Google Scholar) were carried out. Krishna’s Systematic Evidence-Based Approach (SEBA) was used to guide concurrent thematic and content analysis of the data. The themes and categories identified were compared and combined where possible in keeping with this approach and then compared with the tabulated summaries of the included articles. RESULTS: Twenty-five thousand eight hundred ninety-four abstracts were identified, and 151 articles were included and analysed. The Split Approach revealed similar categories and themes: curriculum design, teaching methods, curriculum content, assessment methods, integration into curriculum, and facilitators and barriers to CST. Amidst a wide variety of curricula designs, efforts to develop the requisite knowledge, skills and attitudes set out by the ACGME current teaching and assessment methods in CST maybe categorised into didactic and interactive methods and assessed along Kirkpatrick’s Four Levels of Learning Evaluation. CONCLUSIONS: A major flaw in existing CSTs is a lack of curriculum structure, focus and standardisation. Based upon the findings and current design principles identified in this SSR in SEBA, we forward a stepwise approach to designing CST programs. These involve 1) defining goals and learning objectives, 2) identifying target population and ideal characteristics, 3) determining curriculum structure, 4) ensuring adequate resources and mitigating barriers, 5) determining curriculum content, and 6) assessing learners and adopting quality improvement processes.

研究类型
系统评价再评价
人群
混合人群
主题
["医疗护理","医疗服务人员","医教管理"]
作者
Tan XH; Foo MA; Lim SLH; Lim MBXY; Chin AMC; Zhou J; Chiam M; Krishna LKR.
国家
Singapore
关键词
Assessment; Communication; Medical education; Postgraduate; Skills training; Teaching.
来源期刊
BMC Med Educ .
发布日期
2021-09-09
相关网址
https://www.healthsystemsevidence.org/articles/62fe6fbdef088708d8e05d6b-teaching-and-assessing-communication-skills-in-the-postgraduate-medical-setting-a-systematic-scoping-review?source=saved_email
DOI
10.1186/s12909-021-02892-5
学科领域
Not available