Interprofessional communication in the hospital setting : a systematic review of the qualitative literature

Gleeson, LL (通讯作者),Royal Coll Surg, Sch Pharm & Biomol Sci, Cork, Ireland.
2023-3-4
Communication plays a key role in the provision of safe patient care, and miscommunication in healthcare can lead to avoidable patient harm or mortality. Interprofessional communication (IPCom) can be challenging due to differences in training, education and roles between healthcare professions. The aim of this systematic review was to synthesize the qualitative evidence regarding healthcare providers' perceptions of interprofessional communication in the hospital setting. Four databases (PubMed, CINAHL, Web of Science, and Embase) were searched for studies that met the inclusion criteria. Eighteen studies were identified as suitable for inclusion in the review and were examined using thematic synthesis. Thematic synthesis led to the development of five descriptive themes: 1) 'Hierarchy, 2) Interprofessional Ethos, 3) Healthcare Environment, 4) Personal Factors and 5) Methods of Communication, and two overarching analytical themes: Barriers to Communication and Facilitators to Communication. Personal factors, such as strong interprofessional relationships, were found to be important facilitators to IPCom, while organizational factors, such as challenging and hierarchical working environments, were found to pose barriers to IPCom.
JOURNAL OF INTERPROFESSIONAL CARE
卷号:37|期号:2|页码:203-213
ISSN:1356-1820|收录类别:SCIE
语种
英语
来源机构
University College Cork; University College Cork; University College Cork
被引频次(WOS)
0
被引频次(其他)
0
180天使用计数
4
2013以来使用计数
6
EISSN
1469-9567
出版年
2023-3-4
DOI
10.1080/13561820.2022.2028746
学科领域
循证公共卫生
关键词
Interprofessional communication systematic review qualitative research interdisciplinary communication patient safety interprofessional care
WOS学科分类
Health Care Sciences & Services Health Policy & Services