Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda

Kolagar, M (通讯作者),Lulea Univ Technol, Entrepreneurship & Innovat, Lulea, Sweden.
2022-7
Manufacturing firms are increasingly seeking to capture the potential of digitalization by transforming towards digital servitization. Yet, most manufacturers struggle to realize the value through digital servitization because it requires a sustained focus on forming ecosystem partnerships. Digital servitization research has long recognized the importance of ecosystem tranformation but much of the existing discussion on this interlink is fragmented and understudied. Therefore, this study's purpose is to investigate how manufacturing firms engaged in digital servitization transform their ecosystems. To this end, we have examined the triggers, firm-level enablers, ecosystem phases and activities, and effects of ecosystem transformation in digital servitization. We provide a comprehensive review of the phases of ecosystem transformation including ecosystem formation, orchestration, and expansion as well as their associated activities. These findings have been consolidated into an integrative framework for ecosystem transformation and, based on this analysis, suggestions for future research are provided for digital servitization scholars.
JOURNAL OF BUSINESS RESEARCH
卷号:146|页码:176-200
ISSN:0148-2963|收录类别:SSCI
语种
英语
来源机构
Lulea University of Technology; University of Vaasa
资助信息
Acknowledgements The authors are grateful for the constructive comments of all the reviewers and editors on an earlier version of this paper. Also, the authors gratefully acknowledge the financial support of Vinnova, Formas, and The Research Council of Noway.
被引频次(WOS)
2
被引频次(其他)
2
180天使用计数
129
2013以来使用计数
177
EISSN
1873-7978
出版年
2022-7
DOI
10.1016/j.jbusres.2022.03.067
WOS学科分类
Business
学科领域
循证经济学
关键词
Digital servitization Ecosystem transformation Ecosystem orchestration Servitization Innovation ecosystem Business ecosystem
资助机构
Vinnova(Vinnova) Formas(Swedish Research Council Formas) The Research Council of Noway