Development of a blended communication training program for managing medically unexplained symptoms in primary care using the intervention mapping approach

Houwen, J (通讯作者),Radboud Univ Nijmegen, Med Ctr, Dept Primary & Community Care, Geert Grootepl 21, NL-6525 EZ Nijmegen, Netherlands.
2022-5
Background: General practice (GP) training in how to communicate with patients with medically unexplained symptoms (MUS) is limited. Objective: Development, implementation and evaluation of an evidence-based communication training program for GP residents focused on patients with MUS in primary care. Methods: We used the intervention mapping (IM) framework to systematically develop the MUS training program. We conducted a needs assessment to formulate change objectives and identified teaching methods for a MUS communication training program. Next, we developed, implemented and evaluated the training program with 46 residents by assessing their self-efficacy and by exploring their experiences with the training. Results: The resulting program is a blended training with an online course and two training days. After attending the training program, GP residents reported significantly higher self-efficacy for communication with patients with MUS at four weeks follow up compared to baseline. Furthermore, GP residents experienced the training program as useful and valued the combination of the online course and training days. Conclusion and practice implications: We developed an evidence-based communication training program for the management of patients with MUS in primary care. Future research should examine the effect of the training on GP residents' communication skills in MUS consultations in daily practice. (C) 2021 The Author(s). Published by Elsevier B.V.
PATIENT EDUCATION AND COUNSELING
卷号:105|期号:5|页码:1305-1316
ISSN:0738-3991|收录类别:SCIE
语种
英语
来源机构
Radboud University Nijmegen; University of Groningen; Netherlands Institute for Health Services Research
资助机构
ZonMw(Netherlands Organization for Health Research and Development)
资助信息
This study is supported by ZonMw (Funding number 839110010).
被引频次(WOS)
1
被引频次(其他)
1
180天使用计数
0
2013以来使用计数
1
EISSN
1873-5134
出版年
2022-5
DOI
10.1016/j.pec.2021.09.018
关键词
Medically unexplained symptoms Doctor-patient communication Intervention mapping Training program Blended learning
WOS学科分类
Public, Environmental & Occupational Health Social Sciences, Interdisciplinary
学科领域
循证公共卫生 循证社会科学-综合