Factors Influencing Solvers' Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review

Zhang, XF (通讯作者),Anhui Polytech Univ, Sch Econ & Management, Wuhu 241000, Peoples R China.
2022-12
Solver participation plays a critical role in the sustained development of knowledge-intensive crowdsourcing (KI-C) systems. Extant theory has highlighted numerous factors that influence solvers' participation behaviors in KI-C. However, a structured investigation and integration of significant influential factors is still lacking. This study consolidated the state of academic research on factors that affect solver behaviors in KI-C. Based on a systematic review of the literature published from 2006 to 2021, this study identified five major solver behaviors in KI-C. Subsequently, eight solver motives and seventeen factors under four categories, i.e., task attributes, solver characteristics, requester behaviors, and platform designs, were identified to affect each of the solver behaviors. Moreover, the roles of solver motives and the identified factors in affecting solver behaviors were demonstrated as well. We also suggested a number of areas meriting future research in this study.
JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH
卷号:17|期号:4|页码:1297-1319
ISSN:0718-1876|收录类别:SSCI
语种
英语
来源机构
Anhui Polytechnic University; Beijing Institute of Technology
被引频次(WOS)
1
被引频次(其他)
1
180天使用计数
6
2013以来使用计数
6
出版年
2022-12
DOI
10.3390/jtaer17040066
WOS学科分类
Business
学科领域
循证经济学
关键词
knowledge-intensive crowdsourcing solver behaviors solver motivation the influential factors literature review