It is time that matters in crisis communication: The role of temporal distance and crisis threat appraisal

Kim, S (通讯作者),Kookmin Univ, Sch Commun, 77 Jeongneung Ro, Seoul 02707, South Korea.
2022-6
The present study advances scholarly understanding of publics' crisis responses by examining a potential role of temporal crisis distance and crisis threat appraisal from the perspective of publics. It explored whether and how temporal distance from the influence of crises (proximal future vs. distant future) might predict threat appraisal components (i.e., situational demands and required resources) and publics' crisis responses (i.e., crisis emotions and supportive behavioral intentions). This study tested the mediation model to explicate how temporal crisis distance affected crisis responses through crisis threat appraisal. The results revealed that temporal crisis distance significantly predicted publics' perception of situational demands, which in turn influenced crisis responses. Theoretical and practical implications for crisis communication are discussed.
PUBLIC RELATIONS REVIEW
卷号:48|期号:2
ISSN:0363-8111|收录类别:SSCI
语种
英语
来源机构
Kookmin University
资助机构
Grady College of Journalism and Mass Communication at the University of Georgia
资助信息
This study was funded by Grady College of Journalism and Mass Communication at the University of Georgia.
被引频次(WOS)
1
被引频次(其他)
1
180天使用计数
5
2013以来使用计数
22
EISSN
1873-4537
出版年
2022-6
DOI
10.1016/j.pubrev.2022.102155
学科领域
循证经济学
关键词
Temporal crisis distance Construal level theory Threat appraisal model Crisis communication Health crisis
WOS学科分类
Business Communication