Improving symptom-related communication skills among cancer patients in an oncology ward: a best practice implementation project

Zhang, LL (通讯作者),Southern Med Univ, Sch Nursing, 1023-1063 Shatai South Rd, Guangzhou, Peoples R China.;Zhang, LL (通讯作者),PR China Southern Ctr Evidence Based Nursing & Mi, 1023-1063 Shatai South Rd, Guangzhou, Peoples R China.
2022-3
Introduction and aims: As a symptom is a subjective perception of patients, good symptom management requires the patients to actively talk to clinicians about their symptom experience and to effectively express concerns about treatment. It has been found that the patients displayed poor communication behaviors and lacked communication knowledge and skills in the oncology ward of a tertiary hospital in PR China, indicating the need for improvement. This project aimed to promote the cancer patients' symptom-related communication with clinicians in this hospital setting. Method: A baseline audit against six evidence-based audit criteria derived from best practice recommendations was conducted, utilizing the JBI Practical Application of Clinical Evidence System tool. Identification of facilitators and barriers to best practice was then carried out and strategies were implemented to overcome identified barriers. A postimplementation audit was undertaken to assess any improvement in practice. Results: The baseline audit showed that the nurses' compliance with best practice recommendations was unsatisfactory, with five out of six criteria recording 0% compliance. Strategies including nurse education, patient symptom assessment, patient education and use of communication tools were implemented. The postimplementation audit showed significantly improved compliance in the nurses' practice with all best practice recommendations, with all audit criteria achieving at least 69% compliance. Conclusion: The project achieved improved practice in patient communication promotion across all six audit criteria. However, further effort is needed to strengthen and maintain best practice. Patient symptom-related communication behavior should be measured in the future.
JBI EVIDENCE IMPLEMENTATION
卷号:20|期号:1|页码:87-100
ISSN:2691-3321|收录类别:SCIE
语种
英语
来源机构
Southern Medical University - China; Southern Medical University - China; University of Adelaide
资助机构
Special Project of Nursing Research in Southern Medical University
资助信息
The project received financial support from Special Project of Nursing Research in Southern Medical University (Y2019004).
被引频次(WOS)
0
被引频次(其他)
0
180天使用计数
1
2013以来使用计数
7
出版年
2022-3
DOI
10.1097/XEB.0000000000000271
学科领域
循证公共卫生
关键词
cancer clinical audit communication evidence-based practice implementation project symptom management
WOS学科分类
Health Care Sciences & Services Medicine, General & Internal