Normative telecommuting: the effects of group composition and task interdependence on telecommuter and non-telecommuter performance

Podolsky, M (通讯作者),York Univ, Sch Human Resource Management, Toronto, ON, Canada.
2022-12-13
PurposeThis study examines whether group-level homogeneity in telecommuting status is associated with performance differences between teleworkers and non-teleworkers at the individual level. The authors further investigate the impact of group-level task interdependence on this relationship.Design/methodology/approachA group of 225 employees in 41 work groups were surveyed, and employee performance data from the organization was used. A multilevel perspective was used to examine the influence of normative telecommuting on individual performance.FindingsIt was found that while performance differences between telecommuters and non-telecommuters in mixed groups favor non-telecommuters, those differences become non-significant as the proportion of telecommuters increases. Results further show that when group task interdependence is low, there are no performance differences between telecommuters and non-telecommuters. When group task interdependence is high, telecommuters perform better as the proportion of telecommuters in the group increases.Research limitations/implicationsFuture studies should examine the group norms that are formed in predominantly telecommuting groups that support successful telecommuting outcomes.Practical implicationsTelecommuters perform better in groups with proportionally more telecommuters, even when task interdependence is high.Originality/valueThis study furthers our understanding around how telecommuting can be managed at the group level to maximize performance potential.
PERSONNEL REVIEW
卷号:51|期号:8|页码:1902-1921
ISSN:0048-3486|收录类别:SSCI
语种
英语
来源机构
York University - Canada; London Health Sciences Centre
被引频次(WOS)
0
被引频次(其他)
0
180天使用计数
2
2013以来使用计数
2
EISSN
1758-6933
出版年
2022-12-13
DOI
10.1108/PR-01-2022-0047
关键词
Telecommuting Telework Flexwork Multilevel Task interdependence Normative telecommuting Flexible work Flexplace Hybrid work Work-from-home
WOS学科分类
Industrial Relations & Labor Psychology, Applied Management
学科领域
循证管理学 循证社会学