Informal learning research in hospitality and tourism: A systematic literature review

Kodom-Wiredu, JK (通讯作者),270 Joondalup Dr, Joondalup, WA 6027, Australia.
2022-9
Informal learning (IL) in hospitality and tourism (H&T) is a significant contributor to improving individual and organisational performance. However, prior research in this field is fragmented and there is a need to assemble and evaluate these studies. This paper presents the first known systematic review and critique of the literature in this field. A filtered search resulted in 70 empirical studies published in ABDC ranked journals. Analysis of the studies revealed the following: (1) concentration of research in developed-country contexts, (2) limited exploration of theories that encapsulate both personal and work environment factors that might influence participation in informal learning, (3) lack of research designs that incorporate rigour such as multi-source data, mixedmethods, causality testing, or multilevel analysis, and (4) limited exploration of the antecedents and outcomes of employees' engagement in IL activities. Drawing on these findings, the paper provides several suggestions for future research.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
卷号:52|页码:13-28
ISSN:1447-6770|收录类别:SSCI
语种
英语
来源机构
Edith Cowan University
被引频次(WOS)
0
被引频次(其他)
0
180天使用计数
13
2013以来使用计数
17
EISSN
1839-5260
出版年
2022-9
DOI
10.1016/j.jhtm.2022.05.011
学科领域
循证管理学
关键词
Continuous learning Experiential learning Informal learning Self-directed learning Work -based learning Hospitality and tourism
WOS学科分类
Hospitality, Leisure, Sport & Tourism Management