Improving Workplace Judgments by Reducing Noise: Lessons Learned from a Century of Selection Research

Highhouse, S (通讯作者),Bowling Green State Univ, Dept Psychol, Bowling Green, OH 43403 USA.
2023
Some assert that noise (i.e., unwanted variance) is the most neglected yet most important source of error in judgment. We suggest that this problem was discovered nearly 100 years ago in the area of personnel selection and that a century of selection research has shown that noise can be demonstrably reduced by structuring the process (i.e., decomposing the component parts, agreeing on standards, and applying those standards consistently) and by aggregating judgments independently. Algorithms can aid significantly in this process but are often confused with methods that, in their current form, can substantially increase noise in judgment (e.g., artificial intelligence and machine learning).
ANNUAL REVIEW OF ORGANIZATIONAL PSYCHOLOGY AND ORGANIZATIONAL BEHAVIOR
卷号:10|页码:519-533
ISSN:2327-0608|收录类别:SSCI
语种
英语
来源机构
University System of Ohio; Bowling Green State University; University System of Ohio; Bowling Green State University
被引频次(WOS)
0
被引频次(其他)
0
180天使用计数
0
2013以来使用计数
0
EISSN
2327-0616
出版年
2023
DOI
10.1146/annurev-orgpsych-120920-050708
学科领域
循证管理学
关键词
judgment and decision making personnel selection noise unwanted variance forecasting strategic decision making
WOS学科分类
Psychology, Applied Management