The role of the social and technical factors in creating business value from big data analytics: A meta-analysis

Dwivedi, YK (通讯作者),Swansea Univ, Sch Management, Emerging Markets Res Ctr EMaRC, Room 323,Bay Campus, Swansea SA1 8EN, Wales.
2022-12
Big data analytics (BDA) has recently gained importance as an emerging technology for handling big data. The use of advanced techniques with differing levels of intelligence, such as descriptive, predictive, prescriptive, and autonomous analytics, is expected to create value for firms. By viewing BDA as a sociotechnical system, we conduct a meta-analysis of 107 individual studies to integrate prior evidence on the role of the technical and social factors of BDA in creating BDA business value. The findings underline the predominant role of the social components in enhancing firm performance, such as the BDA system's human factors and a nurturing organizational structure, in contrast to the minor role of the technological factors. However, both the technical and social factors are found to be strong determinants of BDA business value. Through the combined lens of sociotechnical theory and the IS business value framework, we contribute to research and practice by enhancing the understanding of the main technical and social determinants of BDA business value at the firm level.
JOURNAL OF BUSINESS RESEARCH
卷号:153|页码:128-149
ISSN:0148-2963|收录类别:SSCI
语种
英语
来源机构
University Osnabruck; Swansea University; Symbiosis International University; Symbiosis Institute of Business Management (SIBM) Pune; Symbiosis International University
被引频次(WOS)
4
被引频次(其他)
4
180天使用计数
37
2013以来使用计数
37
EISSN
1873-7978
出版年
2022-12
DOI
10.1016/j.jbusres.2022.08.028
WOS学科分类
Business
学科领域
循证经济学
关键词
Big data analytics IT business value Firm performance Meta -analysis Moderator analysis Sociotechnical theory