Experiences of empathy training in healthcare: A systematic review of qualitative studies

Winter, R (通讯作者),George Davies Ctr, Coll Life Sci, Leicester Med Sch, Univ Rd, Leicester LE1 7RH, Leics, England.
2022-10
Objective: To synthesise qualitative studies reporting student, practitioner, or patient experiences of empathy -training in healthcare.Methods: We included qualitative studies exploring (i) student or practitioner experiences of empathy training, or (ii) patient experiences of being treated by someone who has undergone empathy training. We used the Critical Appraisal Skills Programme (CASP) tool to assess study quality. Thematic synthesis was used to integrate findings from studies and to generate new insights.Results: Our search yielded 2768 citations, of which 23 (1487 participants) met inclusion criteria. Two clusters of themes were identified from included studies. Firstly, themes related to practitioner/trainee professionalism and wellbeing, where the main finding was that participants experienced benefit from therapeutic empathy training. Secondly, themes related to the understanding and treatment of patients, where the main finding was practi-tioners' deeper recognition of the positive impact of empathic care.Conclusions: This review found that taking part in empathy-focused training can benefit practitioner/student personal growth and professional development, and benefits patient care. This review is limited by the difficulty in defining empathy and heterogeneity amongst included studies.Practice implications: These results support a rationale for empathy training and the development of a framework to ensure training is having the desired effect.
PATIENT EDUCATION AND COUNSELING
卷号:105|期号:10|页码:3017-3037
ISSN:0738-3991|收录类别:SCIE
语种
英语
来源机构
University of Leicester; University of Oxford; University of Oxford
被引频次(WOS)
1
被引频次(其他)
1
180天使用计数
4
2013以来使用计数
4
EISSN
1873-5134
出版年
2022-10
DOI
10.1016/j.pec.2022.06.015
关键词
Medical education Empathy Interdisciplinary education Qualitative research Systematic review
WOS学科分类
Public, Environmental & Occupational Health Social Sciences, Interdisciplinary
学科领域
循证公共卫生 循证社会科学-综合