The moderating roles of trust and felt trust on the relationship between proactive personality and voice behaviour

Hao, SW (通讯作者),Xi An Jiao Tong Univ, Sch Management, Xian, Peoples R China.
2022-8-8
Purpose The purpose of this paper is to investigate the moderating roles of trust in leaders and felt trust by leaders on the relationship between proactive personality and voice behaviour. Design/methodology/approach Self-report data were collected from 242 employees in China using an online survey. Findings Trust strengthens, whereas felt trust weakens the relationship between proactive personality and voice behaviour. Proactive personality is related to voice behaviour more positively when trust in leaders is high or when felt trust by leaders is low. Practical implications Trust in leaders and felt trust by leaders provide different motivational cues for employee proactivity. It would be wise for leaders to develop different trusting relationships with employees who have different levels of proactive personality. If leaders expect to promote voice behaviour in the workplace, they should gain trust from proactive employees by demonstrating their own trustworthiness while signalling or granting trust to less proactive employees by engaging in trusting behaviours. Originality/value The present research extends the boundary conditions of the effectiveness of proactive personality by demonstrating that proactive employees' motivation to speak up can be enhanced or substituted by relational variables. The authors thus underscore the importance of the personality x relations perspective when examining employee proactivity. In addition, the authors contribute to the trust literature by advancing the understanding of different roles of trust and felt trust in influencing proactive motivation in social interactions.
MANAGEMENT DECISION
卷号:60|期号:8|页码:2224-2237
ISSN:0025-1747|收录类别:SSCI
语种
英语
来源机构
Xi'an Jiaotong University
资助信息
This study was supported by funds provided by National Natural Science Foundation of China (Project No. 71671137) and National Natural Science Foundation of Shaanxi Province (Project No. 2020JQ-078).
被引频次(WOS)
1
被引频次(其他)
1
180天使用计数
25
2013以来使用计数
30
EISSN
1758-6070
出版年
2022-8-8
DOI
10.1108/MD-04-2021-0444
关键词
Proactive personality Trust Felt trust Voice behaviour
资助机构
National Natural Science Foundation of China(National Natural Science Foundation of China (NSFC)) National Natural Science Foundation of Shaanxi Province
WOS学科分类
Business Management
学科领域
循证管理学 循证经济学