Determinants of consumers' attitudes towards digital advertising - A meta-analytic comparison across time and touchpoints

Eisenbeiss, M (通讯作者),Univ Bremen, Markstones Inst Mkt Branding & Technol, Max Von Laue Str 1, D-28359 Bremen, Germany.
2022-12
By means of a meta-analysis, we synthesize the findings of over two decades of research from 88 empirical studies regarding four well established and theoretically rooted determinants on consumers' attitude towards digital advertising: informativeness, entertainment, irritation, and credibility. Among other findings, we show that the effects of these determinants have changed over the past 20 years as the internet has developed. We also find that the effects differ depending on which type of online touchpoint was considered. In particular, we differentiate between the most prominent online touchpoints: email advertising, social media advertising, search engine advertising, web display banner advertising, electronic word-of-mouth communication, and corporate website advertising. Additionally, we extend the well-established determinants by more recent ones accounting for the ongoing digitalization and advances in online touchpoints (i.e. personalization, privacy concerns and interactivity). We also derive important managerial implications and several fundamental directions for future research.
JOURNAL OF BUSINESS RESEARCH
卷号:153|页码:1-12
ISSN:0148-2963|收录类别:SSCI
语种
英语
来源机构
University of Bremen; University of Groningen
被引频次(WOS)
0
被引频次(其他)
0
180天使用计数
71
2013以来使用计数
71
EISSN
1873-7978
出版年
2022-12
DOI
10.1016/j.jbusres.2022.07.039
WOS学科分类
Business
学科领域
循证经济学
关键词
Meta -analysis Attitude Online touchpoints Digital advertising Online advertising