Big data analytics capabilities and firm performance: An integrated MCDM approach

2020
This study explores the interdependence of big data analytics (BDA) capabilities and the impact of these capabilities on firm performance using an integrated multicriteria decision-making (MCDM) methodology. Drawing on a rich data set obtained from selected case study firms in Pakistan, three MCDM tools, namely, intuitionistic fuzzy decision-making trial and evolution laboratory (IF-DEMATEL), analytic network process (ANP), and simple additive weighting (SAW), are employed to assess the relative importance of BDA capabilities and the relationship of these capabilities with the firm performance. The results show that BDA capabilities are interdependent, and infrastructure capabilities are the highest-ranked among all, followed by management and human resource capabilities, respectively. The SAW results indicate an association between BDA capabilities and firm performance. Moreover, BDA capabilities are more strongly related to operational performance than to market performance.
JOURNAL OF BUSINESS RESEARCH
页码:1-15|卷号:114
ISSN:0148-2963
收录类型
SSCI
发表日期
2020
学科领域
循证经济学
国家
土耳其
语种
英语
DOI
10.1016/j.jbusres.2020.03.028
其他关键词
INFORMATION-TECHNOLOGY CAPABILITY; DECISION-MAKING; BUSINESS ANALYTICS; NETWORK PROCESS; MEDIATING ROLE; ANP APPROACH; MANAGEMENT; SELECTION; DEMATEL; SYSTEM
EISSN
1873-7978
被引频次(WOS)
38
被引更新日期
2022-01
来源机构
Ibn Haldun University Marmara University Istanbul Sehir University Oklahoma State University System Oklahoma State University - Tulsa
关键词
Big data analytics Resource-based view Dynamic capabilities Multi-criteria decision-making Firm performance Emerging markets